Help Center

FAQ

About YFN

Where is YFN located?

Do you have any stores I can visit?

Shipping

Are there any customs fees?

Do you ship worldwide?

What should I do if my order tracking information is not updated?

How can I track my order?

About Products

What Are The Product Materials?

Do your charms fit on a Pandora bracelet?

Is there a screw mechanism on the charms?

What is stamped on the charm?

Exchange & Return

Exchange & Return

Payment Safe

Is it safe to place an order on your site?

What methods of payment do you accept?

Coupon

Where can I get a coupon code?

Why was my coupon not applied to my order?

Will the code be applied to items on sale?